Frequently Asked Questions

Everything you need to know about your Seattle Storm gear.

When will my order ship?

Standard orders are processed within 2-3 business days. During peak WNBA season or playoff runs, processing may take up to 5 business days before shipping.

Can I return a customized jersey?

Customized player jerseys or personalized items are final sale and cannot be returned or exchanged unless there is a manufacturing defect.

Do you offer international shipping?

Yes, we ship Seattle Storm merchandise globally. Shipping rates and delivery timelines are calculated at checkout based on your location.

How do I know what size jersey to buy?

We provide a detailed size chart on every product page. WNBA jerseys typically have an athletic fit; we recommend sizing up if you prefer a looser feel.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.

Is your merchandise officially licensed?

Yes, all products in the Seattle Storm Team Shop are 100% officially licensed by the WNBA and the team.